Privacy Policy

Data protection has a high priority for MOTEON. We respect your privacy. Therefore we would like to share with you transparent information about how we collect, store and process your personal data.

Responsibility for Data Protection
The MOTEON GmbH, Ehrenbergstraße 11, 98693 Ilmenau, Germany, operates the www.moteon.com website and is controller of any personal data collected or otherwise processes on or through www.moteon.com as well as for other processing activities described in the privacy policy.

You can also contact us by email: info@moteon.com

Your Data

Website Visitors
As users of our website, we process the personal data that you actively and voluntarily provide us with by using the contact form. This may include your contact information like your name and email address as well as your company name and your request.

We also collect and process technical connection data sent to us by the device being used by you (such as your IP address, browser type, data and time of your query) and set cookies. Learn more about cookies here.

We process your personal data in particular to

• enable you to use our website,
• deal with your requests,
• enable the establishment, exercise or defense of legal claims and to protect our website against security risks and criminal activities

based on MOTEON’s legitimate interests. MOTEON has a legitimate interest to operate and manage the website, to answer your requests and to provide product related support on request as well as to establish or preserve a legal claim or defense.

Business Partners
Business partners are all parties with whom MOTEON maintains an active business relationship or with whom it is initiating such a relationship. In particular, contact persons at customers, prospective customers, suppliers, sales partners and service providers are affected by the processing of personal data. Such data may include your name, your business contact details, such as your mailing address, e-mail address and phone number, payment information, information about your request, your contracts with us and your projects.

We process your personal data in particular to

• communicate with you about our products,
• manage and perform business relationships including performance of direct marketing activities,
• prepare, conclude and/or implement contracts,
• enable the establishment, exercise or defense of legal claims

based on MOTEON’s legitimate interests as well as to perform a contract with you.
MOTEON has a legitimate interest in processing your personal data to initiate, manage and perform business relationships and to establish or preserve a legal claim or defense.

Applicants
In the context of applications, we collect and process your personal data such as:

• Your name and your contact data (e.g. address, email address, phone number etc.),
• Personal data you provide in your CV (e.g. date of birth, photo, nationality, education, qualifications, degrees, work experiences, etc.)

to decide on the establishment of an employment relationship.

Visitor information
In order to manage your visit and provide access to our facilities, we collect and process personal data such as first and last name, name of the company you work for, date and time of the visit.

Transfer of Your Data
When we are legally entitled to do so, we may forward your personal data to affiliates of the MOTEON GmbH and selected third parties, especially to selected IT service providers like hosting providers.

If data is transferred to third countries where there is no adequate level of data protection, we ensure that your data is protected adequately by appropriate safeguards in compliance with data protection requirements.

Duration of storage
Your personal data is retained only for as long as it is required for the specified purposes, unless there are more extensive statutory or contractual retention obligations (such as retention obligations under commercial and tax law).

Your Rights

Rights of data subjects
You have the right to demand that MOTEON provide you with access to and information on the personal data it has stored concerning you. You also have the right to demand rectification and erasure of data or restriction to processing of it, as well as the right to demand that the stored data be transferred to you or a third party named by you in a suitable form.

If we process your personal data to protect MOTEON’s legitimate interests, you may object to this processing for reasons based on your specific situation. We will then stop processing your data unless it is predominantly used to serve interests worthy of protection on our part.

Withdrawal of consent
The declarations of consent you give us are voluntary and you can withdraw your consent at any time with future effect by contacting info@moteon.com. Consent cannot be withdrawn retroactively since, once data has been processed, processing of it cannot be undone.

Right to lodge a complaint
You may contact MOTEON directly (see above) or a data protection supervisory authority. The data protection supervisory authority responsible for MOTEON GmbH is:

Thüringer Landesbeauftragter für den Datenschutz und die Informationssicherheit
Postfach 900455
99107 Erfurt

Cookies

Our website uses cookies. A cookie is a text file that is placed on your device. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners.

We distinguish between cookies that are mandatorily required for the technical functions of the online service (1.) and such cookies that are not mandatorily required for the technical function of the online service (2.).

1. Technically required cookies
By technically required cookies we mean cookies without those the technical provision of the online service cannot be ensured. Without these cookies, essential services could not be provided, like a smooth reproduction of video or audio footage.

The legal basis for the processing of personal data by means of cookies of this category is MOTEON's legitimate interest, provided that personal data are subject to the processing. This includes, among other things, the interest in a professional external presentation.

Cookie name	Host	Lifespan
consent	moteon.com	365 days
PHPSESSID	moteon.com	Session
q	app.motormessenger.moteon.com	Permanent, but removed when virtual queue is exited

 

2. Performance and marketing cookies
We use performance and marketing cookies only if you have given us your prior consent.

With such cookies, we collect information about how users interact with our website and which pages have been visited. This helps us to understand user activity on our website.

Performance cookies are only used for statistical purposes to improve the performance of the website and to tailor the online experience of our users. These cookies do not collect or store any information that can be directly linked to you as a person.

Please note that cookies placed on our website by selected third parties for performance and marketing purposes are subject to their control. Consequently, users who visit the MOTEON website and accept cookies of this category are also customers of these third parties and consent to their use to MOTEON and the third-party provider. Detailed information on cookies of this category and the respective third-party provider can be found below.

Cookie name	Host	Lifespan
_ga	moteon.com	730 days
_gid	moteon.com	24 hours
_gat_*	moteon.com	1 minute

 

3. Management of cookies